| How it works · fact: comparison.zeb.heat-outputEvidence record: comparison.zeb.heat-output | Stores heat inside the property, then supplies the heating and hot-water system according to its design and controls. | Moves heat from outside air into the heating and hot-water system using electricity and a refrigeration cycle. | Equipment configuration, controls, heat delivery and property constraints. |
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| Purchase and installation cost · fact: grant.bus.current-eligibilityEvidence record: grant.bus.current-eligibility | Needs an itemised survey and quotation covering equipment, electrical work, hydraulics, controls, hot water and enabling works. | Needs an itemised survey and quotation covering outdoor unit, distribution upgrades, hydraulics, controls, hot water and enabling works. | Inclusions, exclusions, warranties, electrical changes, ground works and disruption. |
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| Running costs · fact: methodology.heat-pump-spf-designEvidence record: methodology.heat-pump-spf-design | Depends on useful heat, storage losses, efficiency, tariff windows, charging pattern, peak top-ups and any solar contribution. | Depends on useful heat, seasonal performance factor, flow temperature, controls, tariff and any solar contribution. | Whole-year assumptions, rather than a single advertised rate or lab efficiency. |
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| Outdoor and internal space · fact: product.zeb.dimensionsEvidence record: product.zeb.dimensions | Explores internal siting, access, weight, ventilation and usable service space. | Explores outdoor siting, clearances, planning and neighbour considerations plus indoor hydraulic space. | Safe location, access, equipment dimensions and future maintenance access. |
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| Radiators and flow temperatures · fact: comparison.zeb.temperature-rangeEvidence record: comparison.zeb.temperature-range | Existing wet heating and radiator performance still need careful review; no generic compatibility promise is appropriate. | Heat loss and flow-temperature design are central; radiator and pipework changes may be part of the project. | Room-by-room heat loss, emitter output, pipework, hydraulics and controls. |
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| Tariffs and solar · fact: methodology.zeb.usable-storage-limitEvidence record: methodology.zeb.usable-storage-limit | Tariff timing can be particularly relevant because storage can shift some charging; the actual charge mix must be realistic. | Smart controls and solar can help, but seasonal heat demand often does not coincide with solar generation. | Actual tariff windows, metering, solar generation profile and export/import arrangements. |
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| Noise, maintenance and lifespan · fact: comparison.zeb.guaranteeEvidence record: comparison.zeb.guarantee | Confirm equipment-specific published requirements and warranty terms from source-linked records. | Outdoor-unit sound, siting and manufacturer-specific maintenance or warranty terms require verification. | Product documents, warranty scope, maintenance plan and neighbour impact. |
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| Best and poor fitEvidence record: comparison.zeb.usable-storage | May warrant first investigation where internal storage, tariff flexibility and the existing wet system are key questions. | May warrant first investigation where outdoor siting, heat-loss reduction and low-temperature design are practical. | No fit claim should replace an in-home technical survey. |
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